Our thoughts on words and business
How should a local council refer to its customers? Citizens? Residents? Clients? Users of its services? It’s the kind of question we like here at Quietroom Towers.Read more There are already 2 Comments relating to this entry... why not join the discussion
Legend has it that the advertising guru Sir John Hegarty once requested a screensaver for his employees that read: “Words are a barrier to communication.” It’s a brilliant provocation – especially if, like me, you’re a lover of words. It’s also a thought that many businesses could learn from. Take a selection of organisations and […]Read more There are already 2 Comments relating to this entry... why not join the discussion
Pre-ordering seems to be the latest thing. It’s all the rage. The term ‘pre-ordering’ seems to have become a useful way for online retailers to prompt us to buy something before it’s available. DVDs, downloads, pants – you can pre-order them all. But whether it’s likely to arrive tomorrow or in six months’ time, aren’t we just ‘ordering’?Read more There are already 4 Comments relating to this entry... why not join the discussion
Take a lesson from retailers. I can’t imagine going for my morning coffee and being told, “We have no objection to you buying this coffee…”Read more There are already 4 Comments relating to this entry... why not join the discussion
It’s a bit odd, you might think, to go to the trouble of building a play area and then encourage people not to play in it.Read more There are currently no comments relating to this entry... why not start the discussion?