Jon's blog posts

Our thoughts on words and business

Jon 11:30 am, Jun 25th 2012

What would happen at home if we spoke how we do at work

So, darling, in terms of the Going on Holiday project, I think we’re broadly aligned around the key objectives going forward.

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Jon 1:37 pm, Jun 12th 2012

What’s wrong with ‘people’?

How should a local council refer to its customers? Citizens? Residents? Clients? Users of its services? It’s the kind of question we like here at Quietroom Towers.

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Jon 4:50 pm, May 10th 2012

Wasted words

Legend has it that the advertising guru Sir John Hegarty once requested a screensaver for his employees that read: “Words are a barrier to communication.” It’s a brilliant provocation – especially if, like me, you’re a lover of words. It’s also a thought that many businesses could learn from. Take a selection of organisations and [...]

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Jon 1:35 pm, Apr 4th 2012

This was pre-written

Pre-ordering seems to be the latest thing. It’s all the rage. The term ‘pre-ordering’ seems to have become a useful way for online retailers to prompt us to buy something before it’s available. DVDs, downloads, pants – you can pre-order them all. But whether it’s likely to arrive tomorrow or in six months’ time, aren’t we just ‘ordering’?

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